Yes. You can request to return an item online within 7 days of receipt. We will contact you to arrange collection of the item; the charge for this service is £20. You may arrange for the delivery back to us yourself .You are responsible for the package until it has been signed for at our warehouse, in which case we suggest obtaining trackable insured postage.
The returns address is tptoys.com, Robovision t/a TP Toys, Zortech Avenue, Kidderminster, Worcestershire, DY11 7DY. It is your responsibility to ensure that your items are packaged adequately to protect against damage. Please note that if you fail to take reasonable care of the goods before they are returned to us, we will charge you a reasonable sum for the reduction in value the goods have incurred. If you have assembled a product it cannot be returned unless found to be faulty.