What does lifetime guarantee mean?
TP's lifetime guarantee against rust causing failure applies to the first purchaser only and is intended to cover the play lifetime of the children for whom it was bought. This period normally equates to a maximum of ten years from date of purchase. This manufacturer' s guarantee does not affect your statutory rights.
What does rust causing failure mean?
The guarantee covers failure due to rust which is defined as a perforation or breakage of the steel tubing.Nuts, bolts and fittings are not covered by the lifetime guarantee. The guarantee is not a cover against surface rust for which maintenance instructions are included with the product. We advise that should surface rust appear it should be rubbed down with course sandpaper or wire wool and retouched with a non toxic galvanised paint suitable for outdoor use.
If the Basketball Hoop Game Set has been attached to a TP frame, can it be wall mounted at a later date?
The Basketball Hoop Set can be removed from a climbing frame or Giant Swing Set to be wall mounted. All you need to attach it to a wall is supplied with your original purchase . Just make sure you keep those fittings in a safe place. Replacements can however be purchased from our Spare Parts Department on 01299 872 803.
Can you purchase a spare net for the basketball Hoop set?
Yes, You can purchase a spare net for your Basketball Hoop through our Spares Department on 01299 872 803