What does lifetime guarantee mean?
TP's lifetime guarantee against rust causing failure applies to the first purchaser only and is intended to cover the play lifetime of the children for whom it was bought. This period normally equates to a maximum of ten years from date of purchase. This manufacturer' s guarantee does not affect your statutory rights.
What does rust causing failure mean?
The guarantee covers failure due to rust which is defined as a perforation or breakage of the steel tubing.Nuts, bolts and fittings are not covered by the lifetime guarantee. The guarantee is not a cover against surface rust for which maintenance instructions are included with the product. We advise that should surface rust appear it should be rubbed down with course sandpaper or wire wool and retouched with a non toxic galvanised paint suitable for outdoor use.
Do the stakes of the Giant Swing Set Frames have to be concreted in?
All stakes that come with our swing set frames must be concreted in. This is to comply with Toy Safety Regulations.
What is the safe play clearance area I should allow around my Giant Swing Set Frame?
You should allow 2 metre safe play clearance area all around your swing set frame .
Is there a weight limit on the swing set frame?
There is no a specific weight limit for the swing set frame. However there are weight limits on each swing set accessory which are stated clearly on the description of each one.
Is it possible to attach a TP Duo Ride to the centre position of a Giant Triple Swing Set Frame?
It is not possible to attach a Duo Ride to the centre position of a Giant Triple Swing Set Frame as the fitting in the centre does not accommodate that kind of accessory. The frame is not designed to support a Duo Ride in this location.
If I buy a Giant Triple Swing Set Frame and then move at a later date to a smaller garden can I convert the frame to a Single or Double?
It is possible to buy a smaller top bar. This can be purchased through our Spare Parts Department on 01299 872 803.
Do I need different brackets to attach Duo Rides to Giant Swing Set Frames?
The Giant Swing Set Frame already comes with the correct brackets to attach Duo Rides there is no need to purchase any separate brackets.
Are giant swing set frames suitable for Adults to use for normal swinging?
The swing set frames are designed for children upto 12 years for normal swinging, however providing the adult is not exceeding the weight limit of the swing set accessory which is 60kg for a single swing then they may use it for very gentle swinging only.