Order Cancellation Request

You can cancel your order up to the point in time when we despatch the goods from our warehouse. If you wish to cancel please call us on 01525 722723 or complete our cancellation form below and press submit. Once goods are dispatched your order cannot be cancelled but you can return your purchase.


Customer Services

Our offices will be closed for the Easter break from 17:30 on Thursday 13th April and will reopen on Tuesday 18th april at 9am.

(Easter 2017, Orders received between 13:00 Wednesday 12th April and 13:00 Thursday 13th will be delivered Tuesday 18th April unless a staurday delivery option has been selected. Orders received after 13:00 on Thursday 13th will be delivered on Wednesday 19th.)   

For order or delivery enquiries please call: 01525 722723. (open 9am and 5:30pm Monday to Friday) 

For product help please call: 01525 722769. (open 9am and 5:30pm Monday to Friday) 

For help with spares and warranty claims please call: 01609 881911. (Open 9:30am to 5pm Monday to Friday)

Please visit our section on Guarantee Information for important information about your TP product and its guarantee.

Find us

11 Enterprise Way, Flitwick, Bedford MK45 5BX