Delivery Information

The last day  for guaranteed Christmas delivery is 19th December, any orders received after 1pm on 18th December will still be dispatched up to 21st December but cannot be guaranteed for delivery before Christmas. Normal deliveries will resume from 3rd December.

Please check your delivery upon receipt as we will be unable to help once our offices close for the Christmas break on 22nd December and reopen on 2nd January. 

Our delivery charges are as follows: 

ServiceCostsDetails
Next Working Day Delivery (before 10.30am) £19.99

Next working day is defined as Monday to Friday excluding Public Holidays. The Choose your Delivery Day is dispatched on a standard delivery service so will arrive anytime between 8am and 6pm.  

At this time, it is not possible to track the delivery of your order online. Our carriers achieve well over 98% of deliveries on time but occasionally they will not due to circumstances beyond our control. We do recommend that if an item is for a birthday or special occasion to receive the item in advance to avoid disappointment. We do not offer compensation for loss of time for failed deliveries in the rare instance this may happen. We request your understanding in this respect.

Please do not hesitate to call us on 01525 722 723 for more information.

If you require your order on a next day timed service then this can only be placed up to 1pm on the previous day.

Please note: next working day timed and Choose your Day delivery is applicable to mainland UK orders only.

Next Working Day Delivery (before 12pm) £9.99
Choose your Delivery Day

FREE for orders £49.99 or over. £4.99 for orders under £50

Saturday Delivery £29.99

Saturday delivery is available and can be requested up to 1pm on a Friday.  

Scottish Highlands Order Value is:

£0-£149.99=£14.99

£150-£299.99=£24.99

£300-£599.99=£34.99

£600+=£79.99

 

Deliveries to Scottish Highlands are on a 3-5 working day service from date of dispatch

Northern Ireland Order Value is:

£0-£149.99=£34.99

£150-£299.99_£59.99

£300-£599.99=£99.99

£600+=£149.99


Deliveries to Northern Ireland are on a 3-5 working day service from date of dispatch

Please note Vuly Thunder is not sent on our standard carrier and some deliveries to certain Scottish postcodes may take longer to arrive than your chosen day. 

These postcodes are AB postcodes apart from AB10-16 and AB21-25.  These are dispatched on a 48 hour service so if you require your delivery for a certain day then please choose your delivery for the day before you require so it can dispatched to cover this.