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We will do our very best to respond to all enquiries within 5 working days and much sooner if we possibly can.
Alternatively you can phone us in office hours:
For help with orders of new products please call 0844 4127922 (Calls to this number are charged at 4-6p per minute at standard network rate)
For help with spares and warranty claims please call 01609 881911 (please note: this number has recently changed from an 0844 number. The old number will no longer connect, so please use this new phone number in future)
Please visit our section on Guarantee Information for important information about your TP product and its guarantee.