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Delivery Information

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Delivery

Due to high demand as a result of the Covid 19 virus and demands on logistics, you may experience some delays in receiving your order.  Our team is working extremely hard to process and dispatch all orders as quickly as possible and we ask for your understanding in these challenging times.

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INTEREST FREE Buy Now, Pay Monthly

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0% Interest

Want to Pay Monthly?

Apply for Klarna SLICE IT at checkout on orders over £150 and enjoy up to 12 months INTEREST FREE  Read More...

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FREE 1 year EXTRA GUARANTEE

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TP Promise

Buy from us and an EXTRA one year guarantee will be added to your standard TP guarantee for free. More...

Contact Us.

Need help? Use this form for any advice or if you wish to return your purchase. Please allow up to 3 working days for a response

Due to the Covid 19 virus our customer service team is running with some resource restrictions and we are working very hard to maintain our service and answer all queries as quickly as possible. We ask for your understanding in these challenging times.

If you want to enquire about spares or have a warranty claim for your product, please do not fill in this form click here instead


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Customer Services

Due to high demand as a result of the Covid 19 virus and demands on logistics, you may experience some delays in receiving your order on your chosen day. Our team is working extremely hard to process and dispatch all orders as quickly as possible and we ask for your understanding in these challenging times.  If you have not received your order dispatched email then please do not contact us to track your order. 

Please do not phone us unless your enquiry is urgent, instead please email or use the contact us form.  Any product related questions can be directed throught the Q&A section on the product pages..

For order or delivery enquiries please call: 01525 722723.*

For product help please call: 01525 722769.*

For help with spares and warranty claims please call: 01609 881911.*

*Not including public holidays

Please visit our section on Guarantee Information for important information about your TP product and its guarantee.

Find us

11 Enterprise Way, Flitwick, Bedford MK45 5BX