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Delivery Information

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Delivery

Due to the easing of Government restrictions we are now able to dispatch orders within 48hrs (Mon-Fri)

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INTEREST FREE Buy Now, Pay Monthly

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0% Interest

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FREE 1 year EXTRA GUARANTEE

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TP Promise

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Delivery Information

Due to high demand as a result of the Covid 19 virus and demands on logistics, you may experience some delays in receiving your order. Our team is working extremely hard to process and dispatch all orders as quickly as possible and we ask for your understanding in these challenging times.

We are currently estimating 5-7 working days for delivery

Unfortunately due to the current lockdown and incredibly high demand with us and our couriers we have had to suspend deliveries to certain areas outside of  our basic delivery service. This includes deliveries to remote areas, areas of the UK offshore and certain areas of Scotland not covered on a standard delivery by our large freight couriers. This will show when you try and place your order and it will advise that we cannot deliver to you at this time.   This will resume once the lockdown is lifted.  

Sorry we are unable to deliver to BFPO addresses.

We aim to deliver orders within the delivery timescales specified but these are not guaranteed. If delivery is delayed due to any cause beyond our control, the delivery date will be extended by a reasonable period.

When purchasing for a special occasion or if you are arranging for a third-party contractor to build your purchase, please ensure that your delivery date allows sufficient time to fully check your purchase and contact us should you find any discrepancies. We do not issue compensation for late delivery of orders or any subsequent costs incurred. We will however strive to rectify any issues in a timely manner.

We will deliver goods to the door of your of your specified address where reasonably practicable. The delivery window is between 8am and 6pm unless a timed delivery service has been purchased. You can request that your order is left in a specified safe place, but we cannot accept liability for any loss or damage to the goods once they have been delivered in accordance with your instructions.

Please be advised that some of our products are delivered in packaging with images of the contents.  We are unable to deliver in plain packaging so if ordering for a present please bear this in mind.