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Free Delivery

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Free Delivery

Free delivery on all orders over £49.99! Due to the easing of Government restrictions delivery is now 3-5 working days 

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INTEREST FREE Buy Now, Pay Monthly

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0% Interest

Want to Pay Monthly?

Apply for Klarna SLICE IT at checkout on orders over £250 and enjoy up to 12 months INTEREST FREE  Read More...

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TP Promise

Buy from us and an EXTRA one year guarantee will be added to your standard TP guarantee for free. More...

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Returns Policy

Your right to cancel

Our cancellation policy does not affect your legal rights.

Before your item is dispatched
Your order can be cancelled up to the point of dispatch.

After your item has been dispatched
Once your order has been dispatched we are unable to cancel it.

Returning your items

If you are not entirely satisfied with your purchase and you have not assembled your item , you can arrange for the return of the goods, within 14 days of purchase, via a courier of your choice or alternatively please contact us on 01525 722723 for a quotation for your return. or use the help with my order form. You remain responsible for the goods until they have been signed for at our warehouse. We recommend that you insure any goods you are returning to us.

The returns address is, Robovision t/a TP Toys,11 Enterprise Way, Flitwick, Bedford MK45 5BX. Please ensure that the goods are in their original packaging and  ensure that your items are packaged adequately to protect against damage. Please note that if you fail to take reasonable care of the goods before they are returned to us, we will charge you a reasonable sum for the reduction in value the goods have incurred. If you have assembled a product it cannot be returned unless found to be faulty.

If you refuse delivery from our carrier you will be responsible for the return charge of these goods.  You can arrange the return via a courier of your choice and at your expense or we can arrange this for you.  Please call us on 01525 722723 for a quotation for your return. 

Faulty items
In the unlikely event that your delivery is incorrect or faulty we require you to notify us within 48 hrs of receipt by phoning us on 01525 722 723 or using the help with my order form.

At our discretion we may then do one of the following:

i. Deliver any goods not supplied
ii. Following a collection & inspection, replace damaged or defective products.
iii. Provide a refund for the amount paid by you for the goods in question.